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Frequently Asked Questions

Questions and answers on getting started, features, billing, usage, and more.

General

What is Click by Xpurity?

Click by Xpurity allows you to create a personalized and easily customizable page, that contains all the important links you want to share with your audience. It can be used on social platforms such as Instagram, TikTok, Facebook, YouTube, and Twitter, or you can use it to aid the discovery of your adult work, brand, or business.

How is Click by Xpurity different from all the other bio link tools?

Although we provide many of the same features and competitive pricing as other bio link tools, the main difference is that we provide a central point to help your audience to discover all your important adult content without the fear of being banned or your account deleted for merely being a responsible adult.

Account

How do I obtain a verified user badge?

Make your account page link official. Xpurity.co has verified hundreds of adult members on the Xpurity.co platform. Click by Xpurity, is no different. Submitted information is safely encrypted always, verified, then destroyed.

Note: You must have an active subscription to apply for a Verified User badge.

IMPORTANT: Please provide the following for verification. Failure to accurately provide the requested information will delay the verification process:

  1. A one-time payment of $9 is required for processing.
  2. An original photo of your valid, official government ID (no copies) that shows your face, name, and date of birth.
  3. A clear, non-cropped image of your official government ID is needed in order to make a proper determination.
  4. A selfie photo of yourself holding a piece of paper (not obstructing your face) with the following information clearly legible and visible on it: the email address used to register your click.xpurity.co account and the current date.

Verification on click.xpurity.co is optional. Apply now for a verification badge.

How do I delete my account?

  1. Log in to your click.xpurity.co account.
  2. On the top of the page, click your account name.
  3. Choose “Account” from the menu.
  4. Click “Delete account” located on the upper right-side of the account page.

IMPORTANT: Once your account is deleted all stored data will be deleted immediately. This action is irreversible. No refunds will be issued.

Billing

Do you offer a free trial?

No.

What if I want to cancel my plan?

You’re free to cancel your subscription at any time. If canceling, please note, that we do NOT offer any partial refunds. Subscriptions purchases are FINAL and NON-REFUNDABLE. You will continue to have subscription access until your current subscription expires.

How do I upgrade my current free account to a paid plan?

  1. Log in to your click.xpurity.co account.
  2. On the top of the page, click your account name.
  3. Choose “Plan” from the menu.
  4. Click the “Renew/Change Plan” button located on the upper right side of the account page.
  5. Review plan options and scroll down to finalize your selection.
  6. Complete billing details.
  7. Click update and continue.

How do I cancel?

You’re free to cancel your subscription at any time. You will continue to have subscription access until your current subscription expires.

Please see our Terms and Conditions.

How do I receive a refund on services purchased?

Purchases are FINAL and NON-REFUNDABLE. You will continue to have subscription access until your current subscription expires.

Please see our Terms and Conditions.

Features

How do I change my background?

You must have an upgraded account plan to use this feature.

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. Click “Settings” at the top located under “Your link is:”
  4. Click the Customization button.
  5. Beneath Theme, you should see “Background”.
  6. Toggle through background options.

How do I change font type and color?

You must have an upgraded account plan to use this feature.

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. Click “Settings” at the top located under “Your link is:”
  4. Click the Fonts button.
  5. Toggle through font and font size options.
  6. You can change font color by selecting the block that the font appears and clicking “Color”.

How do I edit blocks?

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. Next to the Settings button at the top you should see “Blocks”.
  4. Click “Blocks” to begin editing your blocks.

How do I add blocks?

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. You should see a button that says “+ Add block”
  4. Once clicked on, the “+ Add block” menu should appear.

How do I close a block section?

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. Next to the Settings button at the top you should see “Blocks”.
  4. Click “Blocks.”
  5. Click on the block title to open/close the block section details.

How do I post my social media feeds? In other words, embed my social media content?

You must have an active account plan to use this feature.

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. You should see a button that says “+ Add block”
  4. Once clicked on, choose your desired social media block.
  5. Paste the URL to the social content you’d like to embed.

How do I use the image grid block?

You must have an active account plan to use this feature.

The image grid block is not a gallery layout feature per se, but rather an overall grid-style layout using an image to link to another URL that displays specific media/content.

For example, escort Amy recently uploaded new spring photos on her website. Instead of listing all images, she can just list one image from her new photos with the name “New Spring Photos.” She also added another image grid block to link to her travel images on her website also.

The image grid block is simply a more engaging way to link to a URL of media/content, as opposed to a standard link block. See an example on how the image grid block works here.

To utilize the image grid feature:

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. You should see a button that says “+ Add block”
  4. Choose the Image Grid block.
  5. Give your linking image a name.
  6. Choose the linking image.
  7. Provide the URL the image will link to.
  8. Add additional image grid block(s) as desired.

How do I add and accept payments for my digital download product(s)?

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. You should see a button that says “+ Add block”
  4. Choose the Digital Downloads block.
  5. Click Product Settings.
  6. Choose a file (i.e.: zip file or PDF. Image and video file types are not accepted.).
  7. Complete product description details.
  8. In the “Payment Processors” section, click “+ Create payment processor” link. A new page will open.
  9. For your reference, choose a name for your processor (i.e.: My PayPal Account)
  10. Select an available processor from the drop down list.
  11. Click create.
  12. You will be prompted for additional information in order to connect to your processor successfully.
  13. In your Digital Downloads block, check the checkbox of the processor you wish to utilize to collect payment.

How do I upload video?

You must have an upgraded account plan to use this feature.

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. You should see a button that says “+ Add block”
  4. Choose the Video block.
  5. Upload your video.
  6. Optional: Enter a URL to a video thumbnail image. You cannot upload a thumbnail image. If left blank, the beginning the video or a possibly a black rectangle will serve as the video thumbnail image.
  7. Give your video an engaging display name.

How do I check analytics or tracking of my page(s)/link(s)?

  1. Log in to your click.xpurity.co account.
  2. Choose which link page you’d like to view analytics.
  3. Once you have chosen the link page you would like to view analytics for, go to the far right and click on the three dot menu.
  4. Select Statistics.

Support

Can I use my own domain name for my link page URL?

Absolutely! Connect your own custom domain to your account to create link pages on the custom domain or use any of our included pre-defined domains.

How do I remove the Click by Xpurity branding on my page?

You must have an active account plan to use this feature.

  1. Log in to your click.xpurity.co account.
  2. Click the link page you will be editing.
  3. Click “Settings” at the top located under “Your link is:”
  4. Click the Branding button.
  5. Toggle “Display Branding” on or off.
  6. Depending on your current plan, you may also add your own Branding Name and change the text color, linking to your own Branding URL.

How do I remove ads on my page?

You must have an active account in order to not have ads displayed on your page. Once your account has been upgraded, ads will no longer appear on your page.

What are the maximum file size limits?

All file sizes are subject to change without notice and some features may require upgraded plans to use.

  • Avatar – 12MB
  • Background Image – 24MB
  • Favicon – 12MB
  • OpenGraph – 16MB
  • Block Thumbnail Size – 16MB
  • Other Images – 24MB
  • Audio File – 80MB
  • Video File – 150MB
  • File Size (Digital file type – i.e.: Zip, PDF) – 60MB
  • Product File (Digital download product type – i.e.: Zip, PDF) – 60MB

Is adult content okay?

Adult content is okay. Illegal or prohibited activities are not. If unsure, please see our Content Guidelines and Terms of Service.

May I have direct links to my Venmo, Cash App, etc. on my page?

The short answer is yes. However, link block text cannot solicit any illegal activities for payment.

How do I report copyright or other page violations?

Report a violation or an account you think we should review here.

Sales

Are there any discounts for businesses and agencies?

Definitely! If you are an individual, agency, or a company that represents a large roster of talent, brands, or businesses please contact us to explore custom plans and discounts based on your specific needs.
Didn’t find an answer to your question? Contact us here.